Account on the Line?
Move Fast.

We respond to suspension cases within 24 hours of you contacting us. POA documents are typically drafted within 48 to 72 hours. Speed matters because Amazon's performance team responds faster to well-documented appeals submitted promptly after the suspension notice.

First-appeal success depends heavily on suspension type. Policy-based suspensions with clear correctable root causes resolve in 1 to 2 appeals in most cases. We are honest if your situation requires escalation to Amazon Seller Performance, the executive seller team, or legal counsel. We do not promise outcomes we cannot verify.

m POA is a structured document Amazon requires for reinstatement. It must contain three parts: root cause (what specifically caused the violation), corrective actions (what you have done to fix it), and preventive measures (what processes prevent recurrence). We write POAs that pass Amazon's compliance reviewers, not generic templates.

Yes. We handle counterfeit complaint defence, trademark infringement responses, copyright takedown responses, and Brand Registry IP violation cases. We document authenticity (invoices, supplier contracts, brand authorisation), draft responses, and escalate when the complaint is unfounded or filed in bad faith.

Yes. We handle suspensions across Amazon US (.com), Amazon UK (.co.uk), and the EU marketplaces. Cross-region suspensions (where one marketplace impacts your global account standing) need a coordinated response. We manage that across all regions in scope.