Tomsguide
Editors' Note: This article was updated at 12:55 p.m. ET on March 19 with additional information.
The Tap to Wake feature on Samsung's new Galaxy S10 phones is giving a few users fits, as it keeps waking up the phone, causing the battery to drain.
The problem seems to strike most frequently when the phone is in people's pockets, and Tap to Wake is inadvertently triggered.
A couple more users complain about the issue on Reddit, with one noting that it "happens when the phone is upright in a wireless charger, and when laying flat (face up) on the table and not charging." And a handful of users in a Sammobile article on the possible bug say they've experienced it, too.
For what its worth, the three Galaxy S10 models Tom's Guide has used for testing and reviews have yet to exhibit this kind of behavior. Samsung had no comment for us when we contacted them.
Android Police, which was among the first sites to report on the Tap to Wake issue, suggests that it could be related to the S10's proximity sensor. That sensor knows to de-activate your phone's screen when you're taking a phone call, and there's speculation that the S10's sensor may not be working properly when you place your phone in the pocket.
A fix would depend on whether the sensor is, in fact, the culprit and how widespread the problem is. There are two short-term fixes that could temporarily reduce the chances of your screen springing to life, though they're be no means foolproof solutions.
None of those solutions are ideal, though, so we'll update this story again if a more permanent fix becomes available.
