Google 'shadowforce' temps now outnumber full-time workers

Google 'shadowforce' temps now outnumber full-time workers

Google’s "shadowforce" of temporary staff now outnumbers full-time employees, leaked documents have revealed. 

As of March 2019 the technology giant, which is worth around $798 billion (629bn), had 121,000 contractors to 102,000 staff, according to the New York Times

Analysts said Google can save up to $100,000 per employee by not putting them on the books. But its dependence on these contractors, referred to as Temporary Vendor Contractors or “TVCs” internally, has become controversial among full-time employees. They have begun to protest their colleagues’ lower pay, lack of paid holiday and lack of job security.

Employees used a global protest which saw thousands of workers around the world walk out after the company allegedly paid executives accused of sexual harassment to leave quietly, to demand that TVCs were given better treatment.

“The exclusion of TVCs from important communications and fair treatment is part of a system of institutional racism, sexism, and discrimination,” a letter sent to chief executive Sundar Pichai from the organisers read.

“TVCs are disproportionately people from marginalized groups who are treated as less deserving of compensation, opportunities, workplace protections, and respect.”

In response, Mr Pichai announced in April that by 2020 Google would commit to pay temporary staff $15 per hour and offer 12 weeks of parental leave and healthcare by 2022.

The use of contractors is common practice in Silicon Valley. Employed through a recruitment agency the roles include security, hospitality as well as content moderators, software engineers, cyber security specialists and datacentre operations and work alongside full-time staff, often in the hope they will eventually become "Googlers".

Eileen Naughton, vice president of Google People Operations said: “We work hard to ensure that Google provides a positive, rewarding and fulfilling experience for temporary staff and vendors. If someone is not having a good experience, we provide lots of ways to report complaints or express concerns. We investigate, we hold individuals to account and we work to make things right for any person impacted."

Originally Posted On
Telegraph.com